CUSTOMER SUPPORT

CAREER OPENINGS FOR CUSTOMER SUPPORT VACANCY FOR AN ONLINE STORE - SHECRAFSTIN

Exciting Opportunity: Join Our Customer Service Team with 1 Year Experience at SheCraftsIn Online Store!

Are you a dedicated customer service professional with a passion for delivering exceptional experiences? If so, we're thrilled to announce that SheCraftsIn is currently seeking an experienced Customer Service Staff to join our team. If you're ready to take your career to the next level in the world of online retail, we invite you to apply and become an integral part of our success story.

Position: Customer Service Staff

Location: [Alappuzha, Kerala ] Type: Full-Time

Responsibilities:

  • Provide prompt and friendly responses to customer inquiries via various communication channels, including email, phone, and live chat.
  • Assist customers with product information, order status, returns, and other inquiries to ensure their shopping experience is seamless and enjoyable.
  • Troubleshoot and resolve customer concerns with empathy and professionalism.
  • Collaborate with different teams to ensure accurate and timely responses to customer queries.

Requirements:

  • Minimum of 1 year of customer service experience in an online retail or e-commerce environment.
  • Excellent verbal and written communication skills.
  • Strong problem-solving skills and ability to handle challenging situations with a positive attitude.
  • Empathetic approach to customer interactions and a commitment to customer satisfaction.
  • Proficiency in using customer service software and tools.

Perks:

  • Competitive compensation and benefits package.
  • Opportunity to work in a fast-paced, collaborative, and customer-centric environment.
  • Room for growth and advancement within a growing online retail business.
  • Be part of a team that values innovation, teamwork, and dedication.

How to Apply:

If you're ready to bring your customer service expertise to SheCraftsIn, we'd love to hear from you. Please submit your resume and a cover letter detailing your relevant experience and why you're a great fit for the role to [careers.shecraftsin@gmail.com]. Kindly mention "Customer Service Staff Application - [Your Name]" in the subject line.

Join us in providing top-notch service to our valued customers and contributing to the success of SheCraftsIn. Apply now to become a vital member of our customer service team!