Privacy policy


We, SHECRAFTSIN, value your privacy while browsing our website or making a purchase. We will keep all your information safe and secure.  We guarantee you that the information ( name, email Id, contact number, shipping address, postal code, zip code, place, and country ) will not be misused. This privacy policy describes how we treat user information we collect on https://shecraftsin.com and other social media platforms. This privacy policy applies to all our previous and current website visitors and our online customers. By visiting/purchasing from our website, you agree to this privacy policy. 

OUR DATA SECURITY POLICY :

Shecraftsin has adopted the best privacy and security measures to keep all your information safe and secure.

INFORMATION WE COLLECT :

1. Personal Information: We may collect your information such as name, address, email Id, contact number, postal / zip code, country, IP address, cookie, and usage data. Additionally, when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers, etc.), email address, and phone number. We refer to this information as “Order Information”.

2. Billing Information: We might collect your billing name, billing address, shipping address, and payment method. We never collect any of your information regarding credit cards such as credit card number, expiry date, or any other details pertaining to the credit card on our website. 

3. Registration/  Subscription: When you register on our website, we might collect your data such as company name, GST number, contact information, shipping address, email address, telephone number, and postal code.

Usage data may include information about the type of browser used, browsing time, IP address, UDI, and other relevant data. Cookies are used to ease the performance of our services, advertisement purposes, preference of customers, and for security purposes. A cookie is a small amount of information that’s downloaded to your computer or device when you visit our Site. We use a number of different cookies, including functional, performance, advertising, and social media or content cookies. Cookies make your browsing experience better by allowing the website to remember your actions and preferences (such as login and region selection). This means you don’t have to re-enter this information each time you return to the site or browse from one page to another. Cookies also provide information on how people use the website, for instance whether it’s their first time visiting or if they are a frequent visitor

PURPOSE OF COLLECTING YOUR INFORMATION

We collect your information only for providing the best service to our customers and our website visitors and for improving our customer service.
 

USE OF YOUR PERSONAL INFORMATION:

1. Communication: We use your information to contact you for confirmation of purchase from our website and for other promotional purposes.

2. Analyze: To understand and analyze how visitors use our website.

3. Development: We use the information to develop our website, adding new products which customers more searching for, and adding more customer-friendly features and functionality to our website.

4. We collect your information for marketing and promotional purposes through emails

5. To further develop, customize, expand, and improve our Services, based on users’ common or personal preferences, experiences, and difficulties

 

LOG FILES:

We follow a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and are a part of hosting services’ analytics. The information collected by log files includes internet protocol (IP) addresses, browser type, internet service provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analysing trends, administer the site, track user’s movement on the website, and gather demographic information.

 COLLECTED DATA RETENTION :

All the data we collected from our website https://shecraftsin.com is stored with maximum security. Only the assigned person has access to our data. Moreover, we do security checking on a fixed time interval. we will maintain your order information for our records unless and until you ask us to delete this information.

SHARING YOUR PERSONAL INFORMATION

We share your personal information with third parties to help us use your personal information. For example, we use "SHOPIFY.COM" to power our online store--you can read more about how SHOPIFY uses your personal information here: https://www.shopify.com/about/privacy. We also use Google Analytics to help us understand how our customers use the Site -- you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/.

EMAIL OPT-OUT:

You can opt out of receiving our marketing emails. It may take about three days to process your request. Even if you opt out of getting marketing messages, we will still be sending you transactional messages through email and SMS about your purchases.

 

Collecting Personal Information

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information about an identifiable individual (including the information below) as “Personal Information”. See the list below for more information about what Personal Information we collect and why.

  • Device information
    • Purpose of collection: to load the Site accurately for you, and to perform analytics on Site usage to optimize our Site.
    • Source of collection: Collected automatically when you access our Site using cookies, log files, web beacons, tags, or pixels 
    • Disclosure for a business purpose: shared with our processor Shopify 
    • Personal Information collected: version of web browser, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the Site 
  • Order information
    • Purpose of collection: to provide products or services to you to fulfill our contract, to process your payment information, arrange for shipping, and provide you with invoices and/or order confirmations, communicate with you, screen our orders for potential risk or fraud, and when in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
    • Source of collection: collected from you.
    • Disclosure for a business purpose: shared with our processor Shopify
    • Personal Information collected: name, billing address, shipping address, payment information (including credit card numbers email address, and phone number.
  • Customer support information
    • Purpose of collection:
    • Source of collection:
    • Disclosure for a business purpose:
    • Personal Information collected: 
    • Purpose of collection: to provide customer support.
    • Source of collection: collected from you
    • Disclosure for a business purpose: 
    • Personal Information collected: 

Sharing Personal Information

We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you, as described above. For example:

  • We use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy.
  • We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.


Behavioural Advertising

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For example:

  • We use Google Analytics to help us understand how our customers use the Site. You can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
  • We share information about your use of the Site, your purchases, and your interaction with our ads on other websites with our advertising partners. We collect and share some of this information directly with our advertising partners, and in some cases through the use of cookies or other similar technologies (which you may consent to, depending on your location).
  •  We use Shopify Audiences to help us show ads on other websites with our advertising partners to buyers who made purchases with other Shopify merchants and who may also be interested in what we have to offer. We also share information about your use of the Site, your purchases, and the email address associated with your purchases with Shopify Audiences, through which other Shopify merchants may make offers you may be interested in.

For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at https://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising by:

  • FACEBOOK - https://www.facebook.com/settings/?tab=ads
  • GOOGLE - https://www.google.com/settings/ads/anonymous
  • Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: https://optout.aboutads.info/.

    Using Personal Information

    We use your personal Information to provide our services to you, which includes: offering products for sale, processing payments, shipping and fulfillment of your order, and keeping you up to date on new products, services, and offers.

      CHANGES:

      We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.

      MINORS / CHILDREN INFORMATION:

      The Site is not intended for individuals under the age of 18 (eighteen) years. Our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activities.
       

      THIRD-PARTY SITES:

      If you click on one of the links to third-party websites, you may be taken to websites we do not control. This policy does not apply to the privacy practices of those websites. Read the privacy policy of other websites carefully. We are not responsible for these third-party sites.

      CONTACT US:

      For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e‑mail at shecraftsin@gmail.com or by mail using the details provided below:

       

      SHECRAFTSIN,

      Alackal Kavumgal Madom

      Kurattikkadu ,

      MANNAR, ALLEPPEY - 689699

      KERALA, INDIA